Who we are

Our contact details

Name: The James Charities
Address: Church Hall, James Memorial Homes Church Hall, James Memorial Homes, Stuart Street, Nechells, Birmingham, West Midlands, England, B7 5NW
Phone Number: 0121 327 0803
E-mail: jamesmemorialhomes@btconnect.com

The type of personal information we collect

We currently collect and process the following information:

Personal identifiers, contacts and characteristics (name and contact details)

How we get the personal information and why we have it

Most of the personal information we process is provided to us directly by you for one of the following reasons:

A request was made with regards to vacancies on our properties

We use the information that you have given us in order to contact you if/when places become available.
Under the General Data Protection Regulation (GDPR), the lawful bases we rely on for processing this information are:
Your consent. You are able to remove your consent at any time. You can do this by contacting jamesmemorialhomes@btconnect.com

How we store your personal information

Your information is securely stored at Stuart Street, Birmingham B7 5NW.
We keep personal information for 1 year. We will then securely destroy your information by deleting all records.

Your data protection rights

Under data protection law, you have rights including:
Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.
You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at jamesmemorialhomes@btconnect.com if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at jamesmemorialhomes@btconnect.com.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:
Information Commissioner’s Office, Wycliffe House, Water Lane
Wilmslow, Cheshire, SK9 5AF
Helpline number: 0303 123 1113
ICO Website: https://www.ico.org.uk